Deliver better customer experience by integrating your contact centre platform with core systems like CRM and Customer Support. A CRM stores essential customer data, while a contact centre facilitates engagement. Merging these systems reduces handling time and cognitive load on agents. Byte offers an integrated solutions combining contact centre and business applications.
Work on your business and leave your cloud worries behind.
Significantly reduce your customer handle time with intelligent queueing and routing while providing consistent performance across all channels.
Reduce user clicks and tabbing between applications. The integration allows for automated CRM tasks and improves data and customised experience.
A scalable cloud solution that allows agent access anywhere at anytime.
Book a free Genesys and Microsoft Dynamics integration demonstration today
Create amazing efficiencies and customer experiences with Byte's integration leveraging connectors, tools and expertise.
This assessment workshop helps you do the following:
Realise the benefits of a seamless CRM and call centre experience for both internal users and customers.
Basic delivery of the Genesys and Microsoft Dynamics integration includes the following:
Get support from regulated industry specialists.
Get support from regulated industry specialists.
Get support from regulated industry specialists.
Please fill out your details and one of our representatives will contact you to schedule your assessment.