A modern Customer Experience platform manages all customer interactions, including voice, social media, web, text, email, and live chat. Use a solution that outpace your competitors
Transform your legacy apps, featuresand code to better align with loud requirements.
Focus on transformation and remove any challenges from managing your cloud.
Cloud migration isn't a nice to do, it's a must do. Take the first step today.
Get your workloads to the cloud rapidly, securely, and with confidence.
Azure's VDI solution creates infrastructure for the remote delivery of desktops.
An end-to-end backup and disaster recovery solution that's simple, secure, scalable and cost-effective.
Providing threat detection and mitigation to help you detect incidents and threats when they happen.
Turbocharge your customer experience and direct sales capability.
Leave your contact centre support to the experts and save time, money and downtime.
Maintain, support, and optimise your Contact Centre. Entrust your contact centre support to professionals to save time, money, and reduce downtime.
Your CX strategy's success relies on effectively leveraging your team as efficiently as possible to meet your customer service objectives.
Enhance performance and improve customer and employee experiences by using AI to reduce workloads and cognitive strain. Automate repetitive low value tasks to focus on high value and complex tasks.
Move beyond standard contact centre performance metrics to derive insights to customer and agent behaviour to optimise experiences.
Leverage AI and real time transcription to surface relevant and timely knowledge to enable agents to deliver accurate and efficient conversations.
Agent experiences that reduce cognitive load, improve speed to competency and first call resolution. Agent experience directly correlates to higher rates of staff retention.
Gain peace of mind for your organisation by leverage Byte's skills and playbooks to keep your business safe.
Avoid downtime by leveraging Byte's technical know-how to keep your users happy and productive. Rest assured knowing we've got your back.
The link between your staff and customers is in safe hands with Byte's Managed Contact Centre Solution.
Keep your Azure applications and technology infrastructure running at their best with managed services.
Work remotely and securely with Microsoft Teams and host Webinars, deliver sales pitches and conduct online meetings with ease anywhere, any time.
Empower your team to work more effectively when and where they need. Telstra Calling provides a intuitive experience every time.
Access apps and data from anywhere while benefiting from the security and scalability built into the Azure platform.
Best practices and guidance for security professionals on how to work remotely in this new workforce and stay secure.
Fully integrated with Office 365, bring together chat and communications with tools such as Office.
Modern workplace and modern management keep your data secure in the cloud and on-premises so you can work anywhere on any device.
Secure your workforce no matter your device or your location.
Recognise the threats to your business and remediate any issues before they cause you harm.
Peace of mind security. Rely on Byte's skills and tools to keep your business safe.
Assess your network readiness to and see how you can improve performance, cost(value), security and risk of business transition (migration process).
Design and build software-defined network solutions that enable you to manage your network resources easier by separating network access from control / edge devices.
Modern, agile networks allow for rapid adjustments when business requirements change. Multicloud connectivity uses Equinix Digital Services to build a fast, reliable, high-performance connectivity that is secure and always available.
When communication and data streams take place outside of protected networks, security requirements increase, requiring businesses to encrypt transmissions, assign rights and control access. To simplify network management and security infrastructure, we provide reference architecture models to help your business develop a strategic security plan.
Assessing and defining the best model that will suit your needs today and in the future.
Developing a full roadmap with clear timelines and deliverables, but starting small to prove the value we bring.
Setting up your new project with minimal impact on day-to-day business operations and training your personnel.
Making sure continuity and security are guaranteed with 24/7 monitoring and management.
Dive behind the scenes and keep up to date on the latest people centred tech.
